Feel free to call us at 1-877-615-7230 since you will need assistance with anything on this page.
(As you call, you will automatically hear your subscription status if your phone# is linked to your account in our system. Then, press 2 when you hear the option for support.)
The options below are based on your Windows System Type usually shown as ’64-bit operating system’ or ’32-bit operating system’. (This is NOT your Processor type.)
Windows Tips:
If you have Windows 11: Click the link under OPTION 1 below.
You can locate the System Type information for your Windows system before proceeding to the options below by:
a) Windows 10, 8.1, 8: Click Start / Settings / System / About
(If you see System Type: 64-bit operating system, please click here.)
b) Windows 7, Vista, XP Pro: Click Start / Control Panel / System (in the section named System Type)
(If you see System Type: 64-bit operating system, please click here.)
c) Note: We still provide LEGACY INSTALLATION AND SUPPORT:
If you have Windows and the System Type on your system IS NOT ’64-bit operating system’, please call CROSS Systems, Inc. support at 1-877-615-7230 and press 2 during the menu for support.
OPTION 1:
CROSS Library for 64-bit Windows
To install or upgrade CROSS Library for any 64-bit Windows, please see this page:
CROSS Library Lubuntu downloads
OPTION 2:
CROSS Library for Apple macOS
OPTION 3:
CROSS Library for Linux
OPTION 4:
CROSS Library for UEFI DIRECT INSTALL onto Laptop or Desktop systems (also supports Dual-boot Windows 11 / Lubuntu CROSS Library)
OPTION 5:
CROSS Library Lubuntu UPGRADES of direct-install and dual-boot laptop and desktop systems (includes UPGRADES of existing CROSS Library Mint laptops)
REQUIREMENTS / PROCESS
1. You will need to have a current CROSS Library Subscription in order to download and install the latest version. If your subscription has lapsed, you may order the CROSS Library Subscription (1 Year) at our Secure Online Store
2. Remote Desktop Assistance–If you have the AnyDesk icon on your desktop, open it at this time. If you do not see it on your desktop, we ask you to download AnyDesk.exe here, then click ‘Download Now’, and open it before you call. (Just open it–there is no need to install it when prompted.)
3. Call CROSS Systems, Inc. at 1-877-615-7230 (press 2 for support) for installation assistance. We will request your ID and Password to connect to your desktop and then handle the remaining steps to install and configure this version of CROSS Library and to give you a quick tour of how to use it.
AVOID DELAYS: As in any installation process, if your user account is limited, we may need you (or your network administrator) to enter credentials at the installation prompts for any installations. You may go ahead and download using the provided links, then call us to install CROSS Library even if you do not have credentials (or are unsure of what to do). We want you to be aware of this possibility so you can obtain install credentials ahead of time, if necessary, to help you avoid delays during the installation process.
[bg_faq_start]
FAQs
Q: Does CROSS Library Legacy Windows 32-bit support still remain in 2026?:
A: Yes, for limited situations where 32-bit Windows needs CROSS Library to be updated to get updated backups of your databases on these legacy systems. —To install or upgrade an existing CROSS Library on any Windows 32-bit system, CROSS Support can use this page: Legacy CROSS Library download for Windows 32-bit
Otherwise, there are no known issues or questions regarding this page at this time… Call CROSS Systems, Inc. for support under your up-to-date CROSS Library Subscription at 1-877-615-7230 and press 2 during the menu for assistance with any download/install process.
[bg_faq_end]
