CROSS Library Mint Laptop Options

Many printer drivers are pre-installed.  We will assist in installing and configuring a workable printer driver for your printer.  When you receive your system, call us, and we will help you finish up the printer and verify that everything is in-order!  That way, we can work with you to verify a couple of test prints to ensure that everything is working properly in your environment.  We also take this time to document any special configuration on your account notes to help us assist you on future support calls.

We can install printer drivers in Linux Mint EVEN WHERE COMPATIBILITY IS NOT DECLARED by the vendor.  We install the drivers for your specific printer(s) after you receive your laptop.  Printer support in Linux Mint has improved dramatically in 2019, and MOST PRINTERS WORK FINE–even printers without documented Linux support.  We have MANY options available when configuring your printers and most printers work well with CROSS Library Mint.  Our support techs are long-term experts in the field and can normally solve or provide advice for most issues that arise with printing.  In most cases, there is no problem.  We have done hundreds of Linux Mint printer installs and found very few printer problems we cannot resolve since August 2019.  The situation has improved even since then with new printers drivers coming online nearly every month both for new and older printers.

If we cannot configure your printer, consider these options:

• We highly recommend 64-bit Linux Mint Laptops in comparison to a system running Windows — We will work to configure your printer for you.  If we cannot, you might consider using another printer for CROSS Library.  This is not normally the situation, but we are listing it for your awareness.
• TROUBLE CONFIGS: WHEN ENABLED, the following printer features CAN CAUSE TROUBLE with some printer drivers:
  -billing codes
  -user authentication
  -departmental printing codes
  -secure print
  (In these cases, printer compatibility may be easily provided via a vendor-supplied printer driver.  You may also print from CROSS Library to the PDF printer, then copy, view, and print that document on a Windows system using the printer driver of choice as a work-around, if necessary.  We provide basic instructions in our Getting Started Guide.)
• In some cases, it is fairly easy to print to PDF in CROSS Library, copy the PDF files across your network, and View/Print that file using a Windows printer driver.  We can configure a desktop shortcut to copy the PDF files to a USB FlashDrive or network to your Windows system for easy printing to your printer if this is a requirement.
• If you require use of one of the above ‘TROUBLE CONFIGS’, we can help research compatibility before you purchase a CROSS Library Mint Laptop.
• Note: Your printer may have these capabilities without causing trouble–the problem is only if the printer is configured for mandatory use of these settings and there is no driver support in Linux Mint.

All systems we provide include 802.11ac and 802.11b/g/n wireless capability.
Some systems also include a LAN port which you can use to connect using a network cable.

If you never purchased a CROSS Library Subscription or if it has expired, you may Resubscribe for continued software updates and support.  A license to use CROSS Library is included as part of your first CROSS Library Subscription. CROSS Library Subscription is required for new customers.